Shipping policy
Shipping Policy
Thank you for shopping with Clothing Lambs. We are committed to processing and delivering your order as quickly and efficiently as possible.
Order Processing
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Orders are processed within 1–3 business days after payment is confirmed.
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Orders are not processed or shipped on weekends or public holidays.
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During sales, holidays, or periods of high order volume, processing times may be slightly longer.
Shipping Rates
Shipping costs are calculated at checkout based on your delivery location and selected shipping method.
From time to time, we may offer free shipping promotions. Any applicable terms will be displayed at checkout.
Estimated Delivery Times
Estimated delivery times begin after your order has been processed.
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Lagos: 1–3 business days
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Other locations within Nigeria: 3–7 business days
Delivery times are estimates only and may vary due to factors beyond our control.
Order Tracking
Once your order has been shipped, you will receive a confirmation email or message with tracking information (where available).
Delays
While we strive to deliver orders within the estimated timeframe, delays may occur due to weather conditions, courier issues, customs clearance, public holidays, or other unforeseen circumstances. Clothing Lambs is not responsible for delays caused by shipping carriers.
Incorrect Shipping Information
Please ensure that your shipping address and contact information are accurate before placing your order.
We are not responsible for orders delivered to incorrectly provided addresses. If an order is returned to us due to an incorrect address, additional shipping charges may apply to resend the package.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date at clothinglambs@gmail.com. We will work with the shipping carrier to resolve the issue as quickly as possible.
International Shipping
If international shipping is available, customers are responsible for any customs duties, import taxes, or other fees imposed by their country's customs authorities.
Contact Us
If you have any questions regarding shipping, please contact us:
Clothing Lambs
Email: clothinglambs@gmail.com
Phone: +234 909 987 7199
Address: 312 Murtala Mohammed Way, Alagomeji, Yaba, Lagos.